Shipping Policy

The information below describes how we manage order processing and delivery.

Where we ship

Available destinations and any shipping restrictions are shown during checkout. Shipping eligibility may depend on the destination, product, carrier limits, or applicable law.

Processing and transit

Orders are normally processed within 1–2 business days. Estimated transit is 2–4 business days after dispatch, but this estimate is not a guarantee. Weekends, holidays, weather, carrier congestion, and events beyond our control can cause delay.

Rates, details, and tracking

Any free-shipping eligibility and the final shipping charge are determined at checkout. Customers must provide accurate recipient and address details. When tracking is available, it will be sent using the order contact information.

Delayed, missing, delivered, or damaged parcels

Contact us promptly with the order number if tracking stalls, a parcel is missing, a carrier marks it delivered but it cannot be located, or the package arrives damaged. We may ask for tracking details, photographs, video, packaging, or a carrier claim. Outcomes depend on the evidence and carrier review. We may restrict or cancel shipping where fulfillment would be unsafe, unlawful, unavailable, or impracticable.


Contact

Email: manggoikub@gmail.com
Mailing address: 1 Hampden St, Worcester, Massachusetts, 01609, United States
Phone: (660) 804-0028