FAQ

The information below describes how we manage common questions about ordering from this website.

What products are available?

Current offerings include Thinking Putty, Slime CharmersT, Accessories. Each product page contains the available options and product-specific information.

Is shipping free?

Any free-shipping offer and the final charge are shown at checkout.

How long does delivery take?

Processing is generally 1–2 business days, followed by an estimated 2–4 business days in transit. Transit is not guaranteed.

Can I return an item for any reason?

No. The refund policy covers timely claims for damaged, defective, incorrect, or materially misdescribed items rather than no-reason returns.

What if an item has a problem?

Contact us within 30 days after delivery with the order number, order email, description, and clear photographs or video.

How can I pay?

Only the payment methods shown as available in the live checkout can be used. Availability may vary by order and device.

Do you use cookies?

Necessary cookies support the store and checkout. Where enabled, analytics and advertising tools may also use cookies or similar technologies as described in the Privacy Policy and available consent controls.

Where can I read the full rules?

Please review the Shipping Policy, Refund Policy, Payment Policy, Privacy Policy, and Terms of Service linked in the footer. Contact us for order, product, delivery, payment, refund, privacy, or policy questions.

Contact

Email: manggoikub@gmail.com
Mailing address: 1 Hampden St, Worcester, Massachusetts, 01609, United States
Phone: (660) 804-0028